Tel: +27 (0) 82 493 5128   Email:

Heidi Volschenk

We spend a large majority of our lives at work, so why not make it enjoyable! The business environment constantly changes and there are many personalities interacting on a daily basis. With the right mindset and the right approach, personal growth and success is well within anyone’s reach.

I am an established Learning and Development leader, experienced leadership development facilitator and business coach with over two decades of working experience. My passion for people development allows me to engage with both teams and individuals to achieve the goal at hand and see the growth and undiscovered potential coming to the fore – all while using relevant tools and a sense of humour!

Facilitation experience in the following programmes

Presentation Skills
Facilitation Skills
Managing teams
Impactful Communication
Time Management
Performance Development (incl. goal setting and giving and receiving feedback)
Coaching Skills
Emotional Intelligence
Ethical Behaviour in the Workplace
Selling Skills
Project Management
Change Management
Strategic Relationship Management
Train the Trainer
Development and Assessment Centres
Diversity awareness
Conflict resolution
Leadership styles and frameworks
Networking and Personal Branding
Being a Professional (incl. Business Etiquette)
Influencing Skills


Qualified as chartered accountant CA(SA) (1998).

M Phil HRD: Assessing leadership derailer risks (2016).

Admitted as Certified Director (Cert.Dir.)® by the IoDSA (Institute of Directors in South Africa) (2020).

Leadership experience as director (partner) at KPMG SA (2005 – 2019); Chairperson of SAICA CPD (Continued Professional Development) Committee (2007 – 2012); FASSET (SETA for Finance, Accounting, Management Consulting and other Financial Services) Board member (2009 – 2011); head of Learning & Development for KPMG Southern Africa (2003 – 2019).

Experienced facilitator of leadership development and management skills training across the Europe, Middle East and Africa (24 countries outside of SA).

Member of SAICA (South African Institute of Chartered Accountants) and IoDSA.

Guest speaker for audiences such as the Institute for Internal Auditors, UJ Financial Management Masters degree students and professional women’s day events.


Accreditation certificate for the use of the TMP (Team Management Profile).

MBTI (Myers-Briggs Type Indicator) Certification Programme (Step I and Step II).

NLP (Neuro Linguistic Programming) Practitioner Certification Programme.

Certificate of Accreditation for Hogan International.

Professional Business Coaching Programme at GIBS (Gordon Institute of Business Science)
ACSTH 67 hours (Approved Coach Specific Training Hours) of ICF (International Coach Federation) and acquired more business coaching experience hours since then.

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